Who we are
Muslim Youth Network is a not-for-profit organisation in England and we are also a company limited by guarantee.
How your data is used ?
When you give us your details e.g. subscribe to receive email updates or register for our events, you may receive follow up information from us relevant to this activity, such as resources and details for an event or age-relevant projects if you consent to sharing your age with us. We will also contact you about our current and upcoming projects and other ways to support us by mailshots and newsletters because of you subscribing.
We make it very easy for you to opt out at anytime from our marketing. We aim to communicate with you in a way that keeps you involved with us as you see the impact of your support, therefore we will act according to your instructions – please notify your preferences with us via email by requesting an update profile form which tailors your email content based mainly on age group/educational status which can be found in all our emails. Alternatively you can just contact us via our website and write to us your communication preferences from there.
Sharing details – NOT
We assure you that you will not receive offers from other organisations as a result of you sharing your details with us.
We may share information with our service providers to help prepare and send communications or process your donations and other responses. However, these organisations will not use your details for their own purposes and will keep your details secure, and delete it when no longer needed. But some of these organisations may ask you to subscribe to them in which case this is your decision and extends beyond our remit an example of this is financial detail processed by third party organisations
Details – What and Why ?
There are 3 main categories of details that we collect for different purposes should you share details. We ask for your:
- Identity details e.g. Full name, age/educational status, pictures (with consent)
- Contact details e.g. Postal address and email address
- Payment details e.g. card details and billing address
These are the reasons we ask for the above information:
- We know how to contact you for events and any of our age related projects (pictures will be used for publicity purposes)
- Deliver merchandise you may have requested or bought
- You can financially support our work
Occasionally, we may ask you to re-verify your details to ensure that they are up to date in our systems to receive the relevant marketing and for your support to continue. This will be done once a year by an email which will have an update profile form link for you to choose your preferences.
Collecting details – How ?
MYN may collect your personal data in the following circumstances:
1) When you give it to us DIRECTLY
E.g. process donations, register for events, communicate via email, physically attend events, mail subscriptions and informing our members directly (e.g. in person or virtually)
2) When you give it to us INDIRECTLY
E.g. through business partners or third party organisations. These independent orgnaisations provide access to your non-payment details if consented. For example, if you contribute large donations through online platforms we may contact you to become a more active supporter.
Sometimes your personal data is collected by an organisation working on our behalf, but as they are acting on our behalf we are the “data controller” and are responsible for the security and proper processing of that data.
3) When using MYN Social Media
We may obtain your information through your use of social media such as Facebook and Twitter e.g. if you tag or like our pages etc. Please see the privacy settings of these social media if you wish otherwise
4) When information is publicly available
We may obtain information about individuals who may be interested attending our events or giving large donations. In this scenario, MYN may seek to find out their interests and motivations through publicly available information e.g. media coverage, open postings on social media sites such as LinkedIn, and data from Companies House. MYN will not retain publicly available data relating to major donors without their consent, which will be sought at the earliest practical opportunity.
We will comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
Your data is only processed outside the EU where MYN has verified that appropriate standards and safeguards are in place
Keeping personal information – Length ?
All data about an individual is stored on secure databases or password protected files as long as legally required and is necessary for the relevant activities. An individual’s data will be erased when requested by the individual at the earliest practical opportunity. An individual’s data is accessible to all the relevant staff. We are aware under UK law that gift aid donation receipt must be kept for a minimum of 6 years. This may change depending upon the law.
Opting Out/Changing information
If you wish to stop or change how we communicate with you or update/delete the details we have of you, please email us via the following address:
- Email: [email protected]
You can also opt out of our emails by clicking on the unsubscribe link within any of our emails. Please bear in mind that some of these changes may take a week to occur. You can also request an update profile form to change your preferences for mail content, this will be available via small link in all our emails for you to click on.
Data Subject Rights:
- The right to be informed as to whether MYN holds and individual’s data
- The right of access to data
- The right to have an individual’s data rectified
- The right to have data deleted
- The right to opt-out of particular data processing operations
- The right to receive data in a form that is “portable”
- The right to object to data processing
- The right to receive an explanation about any automated decision making and/or profiling, and to challenge those decisions where appropriate
With regards to data profiling and automation, MYN may use profiling to predict a person’s age for marketing purposes such as sending emails with our age tailored events/projects or determining the best times to send emails based on email opening analysis.
How to make complaints about this policy or raise privacy concerns?
If you would like more information or have any questions about this policy, please contact our team by email at [email protected].
You also have the right to make a complaint direct to the UK’s data protection authority, the Information Commissioner’s Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/
Concerns can be also be logged via the ICO website.
You can contact us by email:
Alternatively you can get in touch with us by post:
Muslim Youth Network
London Muslim Centre Business Wing